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Western Digital RMA

November 29th, 2010 No comments

It’s been some time since I’ve posted. Well, maybe more close to a lot of time since I’ve last posted. Despite my absence I felt compelled to share an experience today. I had to RMA a Western Digital Caviar 500GB drive today. One of the AAKS models which apparently is having some issues. I just wanted to say the process was 1) simple and 2) quick. I opted for the advanced replacement option whereby WDC shipped me a new drive and I returned my defective one.

On a side note I was pleased to see the package that the drive came in labeled as thus: “For a better environment, this container was not bleached white. All packing materials were manufactured without the use of CFC’s or HCFC’s.” Granted I’m not an expert in how package manufacturing is accomplished I applaud the effort by WDC to make sure it is known that they are attempting to be environmentally friendly. Every little bit counts.